We have just now transitioned to our private courier service which is why you are seeing this new tracking information.
Due to the PACT Act, we are no longer allowed to ship packages through USPS, Fed Ex, UPS. This is not unique to Five Pawns as all online vape vendors are now required to adhere to these regulations, or they face civil and/or criminal penalties.
We will experience some longer delivery times and less visibility with tracking. Depending on coverage area, some packages arrive much faster and some will take longer. Unfortunately, this isn’t the way we prefer to conduct business as USPS was much more consistent and easier however, this is beyond our control and options have been removed from us.
We hope to continue to offer our customers an online, door to door service and that in time this service will become as consistent as USPS.
Please accept my apologies for the delays and I hope for a little patience as we make this rocky transition.
