What Do We Do with Your Information?
In accordance with federal and state age verification laws, we use a third-party age verification system to verify users are of legal age, which may include collecting user photo-IDs. Once user age is verified, all such data held by such third-party age verification system is then destroyed.
When you purchase something from the Fivepawns.com store, as part of the buying and selling process, we collect the online information you give us such as your name, address, email address, telephone number, age and credit card information.
When you browse the Five Pawns site, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new e-liquid products, and other vape product updates.
Consent
How do you get my consent?
When you provide us with personal information to use our site, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent?
Except to the extent required for compliance with federal and state age verification requirements, if after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at customerservice@fivepawns.com or mailing us at:
Five Pawns, LLC
18092 Sky Park Circle, Unit D
Irvine, CA 92614
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate the Five Pawns Terms of Service.
Third-Party Services
We use third-party service providers to help sell our products and services to you. In general, these third-party service providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. This may include, without limitation, such third-party service providers storing your credit card information for recurring orders.
These third-party service providers, such as our age verification processor, payment gateways, and other payment transaction processors, have their own privacy policies in respect to the information we provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or Five Pawns' Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics: Fivepawns.com uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
In accordance with federal and state age verification laws, we use a third-party age verification system to verify users are of legal age, which may include collecting user photo-IDs. Once user age is verified, all such data is then destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using this site, you represent that you are of legal smoking age in your local jurisdiction.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customerservice@fivepawns.com or by mail at:
Five Pawns, LLC
18092 Sky Park Circle, Unit D
Irvine, CA 92614
